Contact us
We’d love to hear from you.
If you’re experiencing a problem with our Luma app or have a question about how it works, the fastest way to get help is through our Support Page - you’ll find answers to the most common questions plus a simple form to reach our support team directly.
For all other enquiries…
If your question isn’t covered on our Support Page, you can get in touch via the form below. We’ll do our best to reply within two to three working days.
✨ Please note: we’re not able to offer medical or therapeutic advice. If you’re struggling with your mental health, we recommend reaching out to a qualified health professional for support.